Your Laser Story

Your details

So we can credit you (only if you say yes) and follow up if needed.

IBL name

Industry

Town

How long were you in business before joining Laser?

How long since you joined Laser?

How the business has changed since joining

The before-and-after is the heart of it. Rough is fine, pick the closest option and add numbers if you have them.

Revenue since you joined Laser

Approximate numbers, if you're happy to share e.g. "from ~$1.2M to ~$2.5M over 5 years"

Staff numbers Roughly, when you joined and now

The hours you personally work

Gross margin or net profit, if you're comfortable Totally optional, even a rough direction helps

What's made the biggest difference

Of everything Laser provides, what's actually moved your numbers?

What's made a real difference? Tick all that apply

National marketing & campaigns The brand & the trust it carries Supplier deals & buying power Business coaching / your BPM Performance Groups Systems (LaserPro, job management, compliance) Laser Group Services (LGS) The peer network & collaborating with members Something else

And the single biggest driver of the change in your business? Pick the one that's mattered most, then tell us what it's changed for you

Can you put a dollar figure or a percentage on that biggest driver? Even a ballpark helps the deck

Anything Laser provides that you don't really use, or that hasn't delivered as much as you hoped? Honest is useful

Proof & a story or two

Specific beats general every time.

A specific job, contract or customer you would not have won as an independent What was it, roughly what value, and how did Laser help you win it?

Has membership paid for itself?

Roughly how long did that take? If you can put a timeframe on it

If a mate asked you

Last few. These become the words other tradies will read.

A mate runs an independent business about the size yours used to be, and asks whether they should join Laser. What do you tell them?

If we wrote a one-paragraph case study about your business and Laser, what should it say?

Can we use what you've shared?

Other Laser members you'd suggest we hear from

Anything we haven't asked that you wish we had?

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Thanks, that's hugely helpful.

We've got your story. If we'd like to use any of it in the new member deck, we'll check with you first. Cheers for taking the time.